Complaints & Feedback
Your voice matters. Share your experience so we can keep improving our support.
Tell Us What You Think
At Citywidecare, your comfort, safety and satisfaction are our top priorities. We welcome all feedback—complaints, concerns, suggestions, or compliments. Whether you’re a participant, family member, carer, or provider, we’re here to listen and take action.
Submitting feedback is simple and confidential. We will acknowledge your message and keep you informed as we review and respond. Where possible, we work with you to resolve matters quickly and respectfully.
Need support to make a complaint? We can help you put it in writing, or you can request to remain anonymous where appropriate.