You can contact us directly
Call 0485 505 599 or email admin@citywidecare.com.au. You can ask someone you trust or an advocate to help you.
Share your experience on Google
If you have used our services and would like to share your experience publicly, you can leave a Google review.
Please do not include NDIS numbers, health information or other sensitive personal details in a public review.
You can remain anonymous
Leave the name, email and phone fields blank. We may be unable to update you or ask follow-up questions, but your feedback will still be reviewed.
Your support will not be affected
Making a complaint will not disadvantage you. You will be treated fairly and respectfully.
Contact the NDIS Commission
You can complain directly to the NDIS Quality and Safeguards Commission on 1800 035 544 or make a complaint online.
If someone is in immediate danger
Call Triple Zero (000). This form is not monitored as an emergency service.